Quality assurance and improvement are among the most important topics in automotive logistics and are therefore also a central component of our company. Because our goal is to move vehicles across all means of transport without damage. This requires uniform standards and workflows as well as close coordination between the departments and companies. Nevertheless, the question of how we can continuously improve ourselves remains. In order to answer this question for the transport sector, the QM department of ARS Altmann AG organised an event at which representatives of all international fleets of the ARS Group came together to present the respective procedures in relation to a wide variety of topics relating to automobile transport.
At the first internal transport quality conference, the participants focused on the core issues of loading and unloading, safe driving and handling complaints in the respective fleets. In line with the motto “Together we are strong”, the best solutions were put together to set a uniformly high standard for all fleets.